About Rebootly
We're a team of IT professionals dedicated to making technology work for you, not against you.
Our Story
Rebootly was founded in 2025 with a simple mission: to provide professional, accessible IT services that actually solve problems without the technical jargon or inflated prices.
We noticed a gap in the market—many IT providers either cater exclusively to large enterprises or offer subpar consumer services. We wanted to bridge that gap by bringing enterprise-level expertise to individuals and small businesses.
Today, Rebootly provides computer and peripheral repair, IT consultancy, and managed support services for individuals and businesses. We handle diagnostics, hardware replacement, operating system issues, and performance tuning for desktop and laptop systems.
Our consultancy services cover infrastructure planning, cloud environments, security hardening, and IT audits. We also deliver ongoing managed support that includes proactive monitoring, backups, user assistance, and defined service level agreements.
Whether you need a one-off repair visit or a recurring support plan with remote fixes, on-site visits, and vendor management, we're here to help with repairs, setups, migrations, cybersecurity, and continuous IT support.
Our Values
The principles that guide everything we do
Precision
We diagnose accurately and fix things right the first time, saving you time and frustration.
Accessibility
Technical expertise delivered in plain language. We make IT understandable for everyone.
Excellence
From repairs to consultancy, we maintain the highest standards in everything we do.
Reliability
Consistent, dependable service you can count on. We show up when we say we will.
Meet the Team
The people behind Rebootly
Laura Jackson
Founder & Managing Director
Laura founded Rebootly in 2025 with a vision to make professional IT services accessible to individuals and small businesses. She oversees company strategy and client relationships.
Marcus Webb
Technical Lead
Marcus manages technical operations and leads our repair and consultancy services. His expertise spans hardware diagnostics, network infrastructure, and cloud solutions.
Sophie Harrison
Client Services Manager
Sophie coordinates client communications and project delivery. She ensures every client receives clear, timely support throughout their engagement with Rebootly.
Company Information
Rebootly Ltd is a registered company in England and Wales. We are committed to providing professional IT services with full transparency and accountability.
Registered Office: London, United Kingdom
Business Activities: Repair and maintenance of computers and peripheral equipment, information technology consultancy and managed IT support services